What files are currently blocked from sending via Email due to HHS policy?
	How do I update my Entourage or AppleMail for the new settings?
	Common Causes for Account Lockouts
	Mailbox exceeds the storage limits warning messages
	How do I cleanup my mailbox?
	How do I setup my e-mail client to access my mail?
	What clients are supported by the Central Email Service?
	How do I move my rules from one profile to another?
	What is Out of Office Assistant?
	I forgot my password or I want to change it, what do I do now?
	How can I update my information (i.e., phone number, room number) in the Global Address List
	When I look in the Global Address List, there are two entries for me. Why is this?
	When using a Personal Address Book why do I keep getting messages returned to me saying the recipient cannot be found?

If you are a Mail User experiencing technical problems that seem to be limited to your local Exchange Server, or you have questions regarding your mail account, you need to call your Mail Admininstrator.

For questions about the use of your Email client, you can contact the NIH Help Desk by calling them at 301-496-4357 or emailing them at NIH Help Desk for assistance.

Do you have a FAQ to add? Please send E-mail to: NIH CES Administators

Last Modified: 08.02.07

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